Client & Family Testimonials
At HomeWell we actively seek out feedback from our clients and their families to ensure that we are performing to the highest standards. The following testimonials are from actual clients and family members. They represent a sampling of our proof of performance and dedication to excellence. We are always happy to provide references upon request.
Owner, HomeWell Senior Care
Last April our Mother fell and broke her hip. She had surgery to repair it and then was transferred to another hospital for rehabilitation. About day 4 Mom stopped eating and just gave up. We thought she felt she would be there forever and she could not accept that. There were patients crying out and yelling at night and invading her privacy.
I realized Mom’s surrender on a Sunday and we had a family meeting and decided to bring Mom home and get help. We called HomeWell on that very day and were reassured that they would do everything possible to have staff in Mom’s home by the following day. And that is exactly what happened. Well Mom picked up and within three days was as good as new.
In June Mom fell and broke the other hip. This time she had it repaired and the HomeWell staff stayed with Mom 24 hours a day at the hospital and then we brought her straight home. With the help of HomeWell staff and CCAC physiotherapy, Mom recovered so quickly we could hardly believe it. To date she is much better physically and mentally than she had been in 5 years. Having the right help at the right time is priceless.
- Brenda Horton, Nurse Practitioner, North Pelham, ON.
The past three years have been a totally positive experience since we hired HomeWell to help look after my dad. I must say that it would have been almost impossible to keep Dad at home as long as we have without the help of HomeWell. I never had to worry about Dad on the “HomeWell Days”, especially in the capable and caring hands of our HomeWell Personal Assistant who was so reliable, loyal and honest. We could even take a yearly holiday with complete peace of mind, knowing that Dad was being well looked after while we were away.
- Sandy Halloran, Binbrook, ON.
I have been employed by RBC Royal Bank for over 40 years. I now have M.S. and am wheelchair-bound. As RBC is a leader in providing a diverse workplace for their employees, RBC was instrumental in providing me with services to allow me to continue to work at the Fort Erie Branch. Although at first I was reluctant, after having met my Personal Assistant and having had her take care of me at my workplace, I now think “What did I do before without her?”. I definitely would recommend HomeWell to anyone in need.
– Debbie Hicken, RBC Royal Bank
If I could say that a person is worth their weight in gold, I could say that of my HomeWell Personal Assistant. She always gives 100% of herself and I appreciate that. I look forward to every visit when she comes up the drive in her bright yellow car. My dog runs out to say “hello” and he always receives a dog biscuit with each visit. He knows a good thing when he sees it.
– Ellen Ness, Pelham, ON.
HomeWell provided the best care for my mother when we could no longer meet her daily needs. My HomeWell Personal Assistant was more than a companion – she was my mother’s best friend!
– Nancy McDermott, Fonthill, ON.